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Plumbing & water heaters

Licensed plumbers. Not subcontractors.

Leaks, clogs, water heaters and sump pumps — fixed by our own master plumbers, with the same flat pricing and guarantee as our heating and cooling work.

  • 24/7 for active leaks
  • Most water heaters same-day
Northpoint plumber repairing the drain line under a kitchen sink
Common problems

Plumbing problems we fix every day.

If water is going somewhere it shouldn't, shut off the main valve and call us — we'll talk you through it.

Burst pipe or active leakCall now

Shut off the main water valve (usually where the line enters the basement) and call us 24/7.

No hot water

Pilot, thermocouple, element or a tank at the end of its life. Most are fixed or replaced same-day.

Water heater leakingCall now

A leaking tank can't be repaired. Turn off the water and power or gas supply and call.

Slow or clogged drains

We clear it, then camera-inspect the line so you know why it happened.

Sewer smell or gurgling

Venting or a main line problem — worth looking at before it backs up.

Running toilet

Wastes up to 200 gallons a day. A quick, inexpensive fix.

Sump pump not runningCall now

Before the next storm, not during it. We add battery backups too.

Low water pressure

Corroded galvanized pipes, a failing pressure regulator or a hidden leak.

Water bill unexpectedly high

Hidden leaks under slabs, in walls or a toilet flapper you can't hear.

What we handle

From a dripping faucet to a whole-home repipe.

Drains & sewer

Drain clearing, hydro-jetting, camera inspection and main line repair.

Leaks & repiping

Leak detection, pipe repair and full repipes in PEX or copper.

Water heaters

Tank, tankless and hybrid — repair, flush, replace and code updates.

Fixtures

Faucets, toilets, garbage disposals, shower valves and outdoor spigots.

Sump pumps

Replacements, battery backups and high-water alarms.

Gas lines

New lines for ranges, dryers and generators, plus leak testing.

Wall-mounted tankless water heater with neat copper and PVC piping beside a new furnace
Water heaters

Hot water back today — most of the time.

We stock the most common tank sizes on our trucks and in our Harbor Avenue warehouse, so most replacements are finished in under four hours.

Tank water heaters

Lower upfront cost and simple to replace. Typically last 8–12 years. 40–75 gallon, gas or electric.

Tankless water heaters

Endless hot water, half the footprint and roughly 20-year life. Higher upfront cost.

  • Haul-away, permit & code updates includedExpansion tank, drip pan and venting brought up to code.
  • 6-year tank & parts warranty, 1-year laborLonger on tankless models.
Book a water heater visit
Repair or replace?

Water heaters: fix it or swap it?

A quick look at the serial number tells us its age — here's how we usually advise.

Usually worth repairing

  • Tank is under 8 years old
  • Failed thermocouple, igniter, element or thermostat
  • Leak is at a fitting or valve, not the tank
  • Sediment that a flush can clear

Time to talk about replacing

  • Tank is 10–12+ years old
  • Water pooling under the tank itself
  • Rusty or discolored hot water
  • Running out of hot water much faster than before

A leaking tank can't be repaired — the steel has rusted through. If yours is weeping, shut the cold supply off at the top of the tank and call us.

A typical plumbing visit

What to expect.

  1. Right away

    Call & stop the water

    We'll help you find your shut-off and decide if it's an emergency.

  2. Same day

    Plumber arrives

    Arrival window by text, with your plumber's name and photo.

  3. Before work

    Find it & quote it

    Camera or leak detection if needed, then flat-price options in writing.

  4. Done right

    Fix, test, clean up

    Pressure-tested, leak-checked and cleaned up, with a 1-year labor guarantee.

Plumbing FAQ

Plumbing questions, answered.

Water where it shouldn't be? Don't wait — call (555) 010-2400.

Are your plumbers licensed?

Yes. Every plumbing job is performed or supervised by a state-licensed master plumber on our staff (Master Plumber Lic. #MP-31-58842). We never subcontract plumbing work.

Do you do emergency plumbing at night?

Yes — burst pipes, major leaks, sewer backups and no water are handled 24/7. Call first so a dispatcher can help you shut the water off while we're on the way.

How much does a water heater replacement cost?

Most standard 40–50 gallon tank replacements run $1,650–$2,400 installed, including haul-away, permit and code updates. Tankless installs typically start around $3,800. You'll get a flat price before we start.

Should I use chemical drain cleaner?

We'd rather you didn't — it can damage older pipes and rarely clears the real blockage. A plunger is fine; if that doesn't work, call us.

How often should I flush my water heater?

Once a year in most of our area. It removes sediment, keeps it efficient and extends its life. It's included in the Home Complete plan.

Leak, clog or no hot water? We're on it.

Licensed plumbers on staff, same-day service and flat prices you approve first.

Call now Book online