Everything your home's comfort depends on.
Heating, cooling, plumbing and water heaters — handled by one local team with one phone number, one guarantee and flat prices you approve before we start.
Pick what's going on — we'll take it from there.
Not sure which it is? Call us. Dispatchers are trained to triage over the phone and send the right tech with the right parts.
Heating repair & installation
Gas and electric furnaces, heat pumps, boilers and radiant systems.
- No-heat emergency calls
- Furnace & heat pump installs
- Carbon monoxide safety checks
Air conditioning
Central AC, heat pumps and ductless mini-splits, sized to your home.
- AC repair, all major brands
- High-efficiency replacements
- Ductless mini-splits
Plumbing
Leaks, clogs, fixtures, sump pumps and whole-home repiping.
- Drain clearing & camera inspection
- Leak detection & repair
- Sump pumps & battery backups
Water heaters
Tank and tankless repair and replacement. Most swaps done in under four hours.
- Tank & tankless installs
- Flushes & anode rods
- Expansion tanks & code updates
Indoor air quality
Breathe easier with better filtration, humidity control and smarter thermostats.
- Whole-home humidifiers
- Media & HEPA-grade filtration
- Smart thermostat setup
Maintenance plans
Seasonal tune-ups, repair discounts and priority dispatch with the Comfort Club.
- Spring & fall tune-ups
- Up to 20% off repairs
- No after-hours fees
A flat price, before we pick up a wrench.
Hourly billing rewards slow work. We price by the job from a published flat-rate book, so you know the total before anything starts.
- $79 diagnostic — waived when you approve the repairFree for Comfort Club members.
- Good / better / best optionsWhen there's more than one way to fix it, you see every option in writing.
- No overtime or weekend surcharges for membersNights and holidays cost the same as Tuesday at 10 a.m.
- Free second opinions on replacement quotesTold you need a new system? Let us take a look first.
Every visit, the same standard.
Background-checked techs
Uniformed, drug-tested employees — never day labor or subcontractors.
Fully stocked trucks
600+ parts on every van means 92% of repairs are finished on the first visit.
Clean-home promise
Shoe covers, drop cloths and a wipe-down before we leave. Every time.
Guaranteed work
1-year labor on repairs and 10-year parts & labor on new systems we install.
Common questions.
Don't see yours? Call us at (555) 010-2400 — we're happy to answer over the phone.
Do you charge for estimates?
Estimates for new equipment are always free. For repairs there's a $79 diagnostic visit, which is waived when you go ahead with the repair — and is always free for Comfort Club members.
Which brands do you service?
All major furnace, air conditioner, heat pump, boiler and water heater brands — including older units. If the equipment's out of production, we'll tell you honestly whether parts are still worth chasing.
Are you really open 24/7?
Yes. Our phone is answered by a Northpoint dispatcher around the clock, and we keep technicians on call every night, weekend and holiday for no-heat, no-cooling and active-leak emergencies.
Do you pull permits?
Yes — every installation that requires one. Permit fees are included in your quote, and we schedule and attend the inspection.
How soon can you come out?
Call before noon on a weekday and we'll be there the same day, or your diagnostic is free. Most other requests are scheduled within 24 hours.
Not sure what you need? Just describe the problem.
Our dispatchers will figure out the right tech and parts before anyone gets in the van.